Refund policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (JUAdesign, Mathias Reiter, Römerstraße 58, 83435 Bad Reichenhall, Phone: +49/(0)15906129775, E-Mail: hello@jua-design.com, Internet: jua-design.com, , , Authorized representative managing director:, Mathias Reiter, , ,Sales tax identification number: DE339710907) by means of a clear declaration (e.g. a letter or e-mail sent by post) about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.



Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods. In doing so, you are responsible for any loss of the goods by means of a transport service provider until your return has reached us. You only have to pay for any loss of value of the goods if this loss of value is due to a handling of the goods that is not necessary for the examination of the condition, properties and functioning of the goods. This is given if the product has been worn, washed or used.

Sample cancellation form:

(If you wish to revoke the contract, please complete and return this form).


- To:



JUAdesign

Römerstraße 58, 83435 Bad Reichenhall, Germany



E-mail: hello@jua-design.com

Internet: www.jua-design.com

Managing director authorized to represent:
Mathias Reiter

Sales tax identification number: DE339710907


- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



- Ordered on (*)/received on (*)



- Name of the consumer(s)



- Address of the consumer(s)



- Signature of consumer(s) (only in case of paper communication)



- Date

___________
(*) Delete where not applicable.